Catering Companies
Every missed call is a job that goes to your competitor.
A corporate client calls at 2pm on a Tuesday to book catering for an executive lunch next week. You are prepping for a wedding this Saturday and miss the call. They call the next caterer on Google. That one missed call was a $2,500 event that could have turned into a $30,000 annual corporate account. For caterers, every missed call during business hours is a potential recurring client lost.
What We Do About It
- We identify how many calls your Google profile generates and how many go unanswered, so you see the real cost of missed calls in your business
- We set up missed-call text-back so every unanswered call gets an immediate SMS response with a booking link or callback request
- We optimize your profile to include online booking options so clients who cannot reach you by phone can still schedule a tasting or consultation
- We track call volume, response rates, and booked events so you can see the direct line from Google visibility to revenue
The average catering company misses 30 to 40% of calls from Google during peak hours. At an average event value of $3,000, recovering even 5 missed calls per month adds $15,000 in monthly revenue, and corporate clients often become recurring accounts worth $20,000 to $50,000 per year.
The average job for a catering company is worth $1,500 to $30,000. Every month you wait is another month of leads going to the catering companies that show up first. A free visibility audit shows you exactly where you stand and what it would take to fix it.
Frequently Asked Questions
We are busy catering events. We cannot answer every call in real time.
We understand. That is exactly why this matters. We do not expect you to answer every call live. We help you build a system where missed calls get an immediate text response, a callback within 15 minutes, or a direct link to book a tasting. The goal is that no lead goes cold because they could not reach you on the first try.
How do you know how many calls we are missing?
We track call volume from your Google Business Profile and compare it to your actual answered and returned calls. Most caterers are shocked at the gap. We also look at when calls come in versus when you are typically available, so we can optimize your profile to drive inquiries at the right times and provide booking alternatives for when you cannot answer.
Is this really that big of a deal for a catering business?
One missed call from a corporate client can cost you $2,500 for the immediate event plus $20,000 to $50,000 in annual repeat business. Corporate clients who find a caterer they trust come back monthly for lunches, quarterly events, and holiday parties. Missing that first call means a competitor gets the relationship, not just the one event.
Other challenges catering companies face
Missed Calls for other industries
Find out where your catering companies business stands
We pull your Google Business Profile, compare it against the top catering companies in your market, and show you exactly where you are losing calls. Takes 15 minutes. No cost.
Free visibility audit included. No contract. No credit card.